What to do When INCX Files Won’t Open

Why won’t your INCX file open? You’ve tried double-clicking it, but it doesn’t come up, or you see an error message. So what do you do? This is a common issue with various file extensions because many extensions can be opened by multiple programs, and many programs can open a variety of extensions. It sounds confusing, but it's a lot easier to understand than you might think!

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Which program should you use?

Your computer may be trying to use the wrong program to open the INCX file, or it may not have a program installed that can open the file. There are a few different programs you can use to open INCX files, including InCopy/InDesign File. Try downloading one or more of these from the manufacturer’s website.

What type of file is it?

The file type is the key to opening INCX files. INCX files are usually considered Page Layout Files. You may already have a program on your computer that can open this type of file.

If the file type is unknown, you can find it in the file properties by following the steps below.

Computer Files
Windows:
  1. Right-click the file and click “Properties”.
  2. Look under “Type of File” for the file type.
Mac:
  1. Right-click the file and click “Properties".
  2. Look under “Kind” for the file type.

Who developed the software?

If you can’t find the right program to open your INCX file, a software developer might be able to help you. Contact the developer of one of the most common programs for INCX files from the list below.

Software Developer
InCopy/InDesign File is developed by Adobe Systems Incorporated

Why not try a universal file viewer?

A universal file viewer is a program that can open files with a wide range of extensions, depending on the file format. When you have INCX files you can’t open, a universal file viewer like File Magic (Download) can open it for you. Just remember that some files aren’t compatible with this type of program, and they will only open in binary format.


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