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Common Error Messages
Error Message: The SSA File is Corrupt
The only solution to a corrupt file, is to download a new copy, or to ask the sender to resend the file.
Error Message: Can't Find Software to Open the SSA File
This error is quite easy to solve. Simply right-click on the SSA file and select Visual SourceSafe Backup Archive, Empire Earth Custom Assets File, or SubStation Alpha Subtitle from the dropdown list to create a default file type association. In future, it should automatically open in the software you selected.
Common SSA-Related Issues
Issue: You Don't Have Visual SourceSafe Backup Archive, Empire Earth Custom Assets File, or SubStation Alpha Subtitle Installed
You can simply download Visual SourceSafe Backup Archive, Empire Earth Custom Assets File, or SubStation Alpha Subtitle software. SSA uses Visual SourceSafe Backup Archive by default, but it is also compatible with Empire Earth Custom Assets File, and SubStation Alpha Subtitle. If you have Visual SourceSafe Backup Archive, Empire Earth Custom Assets File, or SubStation Alpha Subtitle installed, try make make one of these software packages your default file association for the SSA file type extension.
Issue: You Have Visual SourceSafe Backup Archive, Empire Earth Custom Assets File, or SubStation Alpha Subtitle Installed, But It's Still Not Working
If you have Visual SourceSafe Backup Archive, Empire Earth Custom Assets File, or SubStation Alpha Subtitle installed and you still can't open the file, you should get in touch with the software developers for further assistance. See our chart below for who to contact:
| Software | Developer |
|---|---|
| Visual SourceSafe Backup Archive | Microsoft Corporation |
| Empire Earth Custom Assets File | Sierra Entertainment Inc. |
| SubStation Alpha Subtitle | PC Software Company |
Issue: You Can't Install Visual SourceSafe Backup Archive, Empire Earth Custom Assets File, or SubStation Alpha Subtitle
If for some reason you can't or don't want to install Visual SourceSafe Backup Archive, Empire Earth Custom Assets File, or SubStation Alpha Subtitle, you could also search online for free software that uses SSA files. But, as a word of caution, please be careful as many free software downloads are infected with malware or bundled with unwanted software.
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1File types that are unsupported can be opened in binary format.
