What to do When FAX Files Won’t Open

Why won’t your FAX file open? You’ve tried double-clicking it, but it doesn’t come up, or you see an error message. So what do you do? This is a common issue with various file extensions because many extensions can be opened by multiple programs, and many programs can open a variety of extensions. It sounds confusing, but it's a lot easier to understand than you might think!

Which program should you use?

Your computer may be trying to use the wrong program to open the FAX file, or it may not have a program installed that can open the file. There are a few different programs you can use to open FAX files, including Unknown Apple II File, and Fax File. Try downloading one or more of these from the manufacturer’s website.

What type of file is it?

The file type is the key to opening FAX files. FAX files are usually considered Raster Image Files. You may already have a program on your computer that can open this type of file.

If the file type is unknown, you can find it in the file properties by following the steps below.

Computer Files
Windows:
  1. Right-click the file and click “Properties”.
  2. Look under “Type of File” for the file type.
Mac:
  1. Right-click the file and click “Properties".
  2. Look under “Kind” for the file type.

Who developed the software?

If you can’t find the right program to open your FAX file, a software developer might be able to help you. Contact the developer of one of the most common programs for FAX files from the list below.

Software Developer
Unknown Apple II File is developed by found on Golden Orchard Apple II CD Rom
Fax File is developed by Windows Software

Why not try a universal file viewer?

A universal file viewer is a program that can open files with a wide range of extensions, depending on the file format. When you have FAX files you can’t open, a universal file viewer like File Magic (Download) can open it for you. Just remember that some files aren’t compatible with this type of program, and they will only open in binary format.


Download Universal File Viewer (File Magic)